Contact PitchGrid
Need help with PitchGrid? Have a feature request? Found a bug? We're here to help. As a small team focused on making sports video analysis better, we read every message and try to respond quickly.
Response Time: We typically respond within 24 hours during weekdays. During tournament season, it might take a bit longer, but we'll get back to you.
Quick Links
- Feedback Form - Share ideas and suggestions
- Use Cases - See how others use PitchGrid
- Privacy Policy - How we handle your data
- Terms of Service - Legal stuff
What to Include in Your Message
To help us help you faster, please include:
- Device info: Your phone model and Android version
- App version: Check in the app's settings
- Clear description: What you were trying to do and what happened
- Steps to reproduce: If it's a bug, how can we recreate it?
Response Expectations
We're a small team, but we're committed to helping every user. Here's what to expect:
- Bug reports: We prioritize these and usually respond within 24 hours
- Feature requests: We'll acknowledge receipt and let you know our thoughts
- General questions: We'll do our best to help or point you in the right direction
Thanks for using PitchGrid. Your feedback helps us make the app better for everyone.